Privacy Policy
How we protect and manage your personal and health information.
Introduction
Cenkos Staffing Services ("we", "us", or "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect personal information in line with UK GDPR and the Data Protection Act 2018.
Information We Collect
To provide safe and effective care, we may collect:
- Personal details (name, address, date of birth, and identity information where required).
- Contact information (email, phone number).
- Relevant health and work-related information required for safe staffing and service delivery.
- Details of family members, legal guardians, or emergency contacts.
- Billing and payment information where applicable.
- Employment and compliance records relevant to staffing placements.
How We Use Your Information
Your information is used strictly for:
- Developing personalised care plans tailored to your needs.
- Communicating with authorised healthcare professionals involved in your care.
- Processing billing, invoicing, and service administration.
- Ensuring regulatory compliance and staff safety.
- Managing our relationship with you and your family.
- Meeting our legal obligations under UK law.
Your Data Protection Rights
Under UK GDPR, you have rights over your personal data, including:
- Right to access your personal data.
- Right to request rectification of inaccurate information.
- Right to request erasure in specific circumstances.
- Right to restrict or object to processing in specific circumstances.
- Right to data portability where applicable.
- Right to withdraw consent where processing is based on consent.
- Right to file a complaint if you believe your privacy rights have been violated.
For any privacy-related queries, please contact our Privacy Officer at: info@cenkosstaffingservices.co.uk
You also have the right to file a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.